Terms of Service

These Website Terms of Service ("Terms") govern your access to and use of www.gmdautomation.ai (the "Website"), operated by GMD Automation Limited ("GMD Automation", "we", "us", or "our"), incorporated in England and Wales (Company No. 16970320).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

These Terms apply to your use of the Website only. If you engage GMD Automation for services, the terms of our Master Services Agreement ("MSA") will also apply and govern that commercial relationship.

1. About Us

Company Name: GMD Automation Limited
Registered in: England and Wales
Company Number: 16970320
Website: www.gmdautomation.ai

GMD Automation is an artificial intelligence automation agency that builds and manages AI-powered systems for businesses, including solutions for lead generation, customer communication, appointment scheduling, and operational workflows.

2. Eligibility

By using our Website, you confirm that:

• You are at least 18 years of age.
• You have the legal capacity to enter into binding agreements.
• You are accessing the Website for lawful purposes only.

Our Website is intended for use by businesses and professionals. It is not directed at consumers as defined under the Consumer Rights Act 2015, unless otherwise stated.

3. Permitted Use of the Website

You may use our Website to:

• Learn about GMD Automation and our services.
• Submit enquiries via our contact forms.
• Interact with any AI-powered tools made available on the Website.

You must not use our Website to:

• Violate any applicable law or regulation.
• Transmit any unlawful, harmful, threatening, defamatory, obscene, or otherwise objectionable content.
• Attempt to gain unauthorised access to any part of our Website or its underlying systems.
• Introduce viruses, malware, or other harmful code.
• Scrape, harvest, or collect data from our Website without our prior written consent.
• Build a product or service that competes with GMD Automation using information obtained from our Website.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

4. AI-Powered Tools and Interactions

Our Website may include AI-powered tools such as chatbots or voice agents. When you interact with these tools:

• The information you provide may be collected and used in accordance with our Privacy Policy.
• Responses generated by AI tools are automated and for informational purposes only. They do not constitute professional, legal, financial, or any other form of regulated advice.
• You should not rely solely on AI-generated responses when making business decisions. You are encouraged to contact our team directly to discuss your requirements.
• AI tools may not always be accurate, and we do not guarantee that outputs will be error-free or meet your specific needs.

5. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, and software, is owned by or licensed to GMD Automation Limited and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, transmit, modify, or create derivative works from any content on our Website without our prior written permission, except as permitted by law.

Nothing in these Terms grants you any licence or right to use any of our trade marks, brand names, or logos.

6. Enquiries and No Contract Formation

Submitting an enquiry via our Website does not create a contract between you and GMD Automation. Any commercial engagement will be subject to a separate Proposal and our Master Services Agreement, which must be agreed and signed by both parties before any services are provided.

We reserve the right to decline any enquiry or request at our sole discretion.

7. Third-Party Links and Services

Our Website may contain links to third-party websites or references to third-party services. These are provided for your convenience only. We do not endorse or take responsibility for the content, privacy practices, or availability of third-party websites.

Our AI automation services integrate with various third-party platforms and tools. The availability and performance of those third-party services is outside our control. We are not responsible for any loss or disruption arising from third-party platform changes, outages, or discontinuations.

8. Disclaimers

Our Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose.
• Warranties that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.
• Warranties that information on the Website is accurate, complete, or up to date.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, GMD Automation shall not be liable for any indirect, incidental, special, consequential, or punitive loss arising out of or in connection with your use of our Website, including but not limited to:

• Loss of profits, revenue, or business opportunities.
• Loss of data or information.
• Loss of reputation or goodwill.

Our total aggregate liability in connection with your use of this Website shall not exceed £100 (one hundred pounds sterling).

These limitations apply whether the liability arises in contract, tort (including negligence), breach of statutory duty, or otherwise.

10. Indemnity

You agree to indemnify and hold harmless GMD Automation Limited, its directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of or access to our Website.
• Your violation of these Terms.
• Any content you submit to us via the Website.
• Your infringement of any third-party rights.

11. Availability and Changes

We reserve the right to modify, suspend, or discontinue our Website (or any part of it) at any time without notice. We are not liable to you if our Website is unavailable for any reason.

We may update these Terms from time to time. The updated version will be posted on our Website with a revised effective date. Continued use of the Website after any changes constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

14. Waiver

No failure or delay by us in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. A waiver is only effective if given in writing.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GMD Automation with respect to your use of our Website. They supersede any prior agreements or representations relating to the same subject matter.

For clients engaged under a Proposal and Master Services Agreement, those documents will govern your commercial relationship with us and take precedence in the event of any conflict with these Terms.

16. Contact Us

If you have any questions about these Terms, please contact us via the contact form available at www.gmdautomation.ai.